Rad Dougall | Entrepreneur, usability enthusiast, foodie, photographer and traveler

Land Rovers at Salisbury Plain

By on Feb 15, 2015 in 4x4, Photos | 0 comments

A little impromptu trip to Salisbury Plain on an overcast and otherwise un-eventful Sunday afternoon. I wasn’t sure we could have this much fun in the UK with a Land Rover (as opposed to Africa), but I was wrong. The mud was everywhere, including in the camera but none of us really cared!

3 tips to instant twitter customer service success

By on Sep 19, 2014 in Blog, Service | 0 comments

Customer service on twitter is a different ball game to phone and email support. For one your responses are open for the world to see. Customers can publicly slate you and you only have 140 characters to explain your side of the story. Some user’s reach is enormous, and they could easily spread their message about your perceived poor service to thousands, or even millions, of people very quickly.

Now I’ve spread the doom and gloom a little, let me see if I can help alleviate your worries.

Bournemouth Air Show 2014

By on Aug 31, 2014 in Events, Photos | 0 comments

The Bournemouth Air Show returned this year with some fantastic displays as usual. With over 750,000 visitors over the 5 days its pretty hard to get a good perch for photos but the Red Arrows are always fantastic. Shame about the cloudy weather!

My keyboard can run rings around your mouse

By on Jun 19, 2014 in Blog, Life Hacks, Usability | 6 comments

Learning a few, super easy, keyboard skills could see you sunning it on the beach at 4pm, instead of 5pm, every single day. And I don’t mean learning to touch type. All you need is a little point in the right direction and a tiny amount of brainpower each day to make the habit stick. I’ll give you the former if you bring the latter.

London Parks

By on May 23, 2014 in Landscapes, Photos | 0 comments

A little trip to London for the Virgin London Marathon 2014… I didn’t manage to photograph many runners but Green Park and Docklands were looking good!


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