Blog | Rad Dougall
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Keeping your free Wifi on the right side of the law

By on Mar 19, 2015 in Blog, Data | 0 comments

Offering free WiFi to your customers can get you into hot water if you’re not complying with new EU data protection laws. But the good news is, I’ve summarised them here and it’s easy to get on the right side of the law.

Take 15 minutes and keep your business online

By on Feb 23, 2015 in Blog, Business, Hints & Tips, Online | 0 comments

How do you know your business will be ok in the event of a little problem? … like what if your web developer owns your domain and stops your website, email and other services overnight?

3 tips to instant twitter customer service success

By on Sep 19, 2014 in Blog, Service | 0 comments

Customer service on twitter is a different ball game to phone and email support. For one your responses are open for the world to see. Customers can publicly slate you and you only have 140 characters to explain your side of the story. Some user’s reach is enormous, and they could easily spread their message about your perceived poor service to thousands, or even millions, of people very quickly.

Now I’ve spread the doom and gloom a little, let me see if I can help alleviate your worries.

My keyboard can run rings around your mouse

By on Jun 19, 2014 in Blog, Life Hacks, Usability | 6 comments

Learning a few, super easy, keyboard skills could see you sunning it on the beach at 4pm, instead of 5pm, every single day. And I don’t mean learning to touch type. All you need is a little point in the right direction and a tiny amount of brainpower each day to make the habit stick. I’ll give you the former if you bring the latter.

Helping 21,133 photographers with their online marketing

By on May 8, 2014 in Blog, Published in | 0 comments

I’ve been writing for Digital Photographer Magazine which is awesome because I’m a bit of an amature photographer. Here are my 10 online marketing tips for your photography business and getting started selling via an online ecommerce store.

 

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