Rad | Rad Dougall

Keeping your free Wifi on the right side of the law

By on Mar 19, 2015 in Blog, Data | 0 comments

Offering free WiFi to your customers can get you into hot water if you’re not complying with new EU data protection laws. But the good news is, I’ve summarised them here and it’s easy to get on the right side of the law.

Take 15 minutes and keep your business online

By on Feb 23, 2015 in Blog, Business, Hints & Tips, Online | 0 comments

How do you know your business will be ok in the event of a little problem? … like what if your web developer owns your domain and stops your website, email and other services overnight?

Land Rovers at Salisbury Plain

By on Feb 15, 2015 in 4x4, Photos | 0 comments

A little impromptu trip to Salisbury Plain on an overcast and otherwise un-eventful Sunday afternoon. I wasn’t sure we could have this much fun in the UK with a Land Rover (as opposed to Africa), but I was wrong. The mud was everywhere, including in the camera but none of us really cared!

3 tips to instant twitter customer service success

By on Sep 19, 2014 in Blog, Service | 0 comments

Customer service on twitter is a different ball game to phone and email support. For one your responses are open for the world to see. Customers can publicly slate you and you only have 140 characters to explain your side of the story. Some user’s reach is enormous, and they could easily spread their message about your perceived poor service to thousands, or even millions, of people very quickly.

Now I’ve spread the doom and gloom a little, let me see if I can help alleviate your worries.

Bournemouth Air Show 2014

By on Aug 31, 2014 in Events, Photos | 0 comments

The Bournemouth Air Show returned this year with some fantastic displays as usual. With over 750,000 visitors over the 5 days its pretty hard to get a good perch for photos but the Red Arrows are always fantastic. Shame about the cloudy weather!


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