Rad Dougall
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How to sell more coffee (with WiFi)

By on Aug 3, 2015 in Blog, Technology | 0 comments

We all want to sell more coffee, well those of us with coffee shops, bars, restaurants and cafes anyway. But some venues still don’t offer free WiFi and there is some logic to this. I’m here to show that logic is flawed, and why offering free WiFi will make you more revenue than it costs you to provide – fact.

Is Cloud Computing a fit for your business?

By on May 7, 2015 in Blog, SaaS, Technology | 0 comments

Cloud computing is universally accepted in today’s business world – and SaaS (online) software is gradually taking over.
While SaaS is a very valuable tool, there are situations where it is may not be the best option for software delivery.

Keeping your free Wifi on the right side of the law

By on Mar 19, 2015 in Blog, Data | 0 comments

Offering free WiFi to your customers can get you into hot water if you’re not complying with new EU data protection laws. But the good news is, I’ve summarised them here and it’s easy to get on the right side of the law.

Take 15 minutes and keep your business online

By on Feb 23, 2015 in Blog, Business, Hints & Tips, Online | 0 comments

How do you know your business will be ok in the event of a little problem? … like what if your web developer owns your domain and stops your website, email and other services overnight?

3 tips to instant twitter customer service success

By on Sep 19, 2014 in Blog, Service | 0 comments

Customer service on twitter is a different ball game to phone and email support. For one your responses are open for the world to see. Customers can publicly slate you and you only have 140 characters to explain your side of the story. Some user’s reach is enormous, and they could easily spread their message about your perceived poor service to thousands, or even millions, of people very quickly.

Now I’ve spread the doom and gloom a little, let me see if I can help alleviate your worries.

 

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